Terms of Sale

Introduction
This purchase is regulated by the standard terms of sale below for consumer purchases of goods over the Internet. Consumer purchases here refer to the sale of goods to a consumer who is not primarily acting as part of a business, and when the seller is acting in business with the sale of goods over the internet. The contract has been prepared and recommended for use by the Consumer Ombudsman.

Consumer purchases over the Internet are mainly regulated by the Contract Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give the consumer inalienable rights. The terms of the contract shall not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the trade. The seller may choose to offer the buyer better terms than those stated in these terms of sale.

In cases where the contract does not directly provide the solution to an issue, the contract must be supplemented with relevant legal provisions.

1. The agreement
The agreement between the buyer and seller consists of the information the seller provides about the purchase in the ordering solution in the online store (including information about the nature, quantity, quality, other characteristics, price and delivery terms of the goods), any direct correspondence between the parties (for example, e-mail) and these terms of sale.

In the event of a conflict between the information the seller has provided about the purchase in the ordering solution in the online store, direct correspondence between the parties and the terms of the terms of sale, direct correspondence between the parties and the information provided in the ordering solution takes precedence over the terms of sale, unless it is contrary to mandatory legislation.

2. The parties
Seller:
Company name: UniformPartner AS
Contact address: Nedbergeveien 19, 5178 Loddefjord
E-mail: support@uniformpartner.no
Phone number: 55 50 76 00
Organization number: 922 956 049
The buyer is the legal person who makes the order.

3. Prices
The prices stated in the online store include value added tax. Information about the total costs the buyer must pay, including all taxes (value added tax, customs duties, and the like) and delivery costs (freight, postage, invoice fee, packaging, etc.) as well as specification of the individual elements in the total price, is given in the ordering solution before the order is placed. Goods deliveries to Svalbard or Jan Mayen must be sold without the addition of value added tax.

4. Conclusion of agreement
The agreement is binding on both parties when the buyer's order is received by the seller.

However, a party is not bound by the agreement if there has been a typing or input error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

5. Order confirmation
When the seller has received the buyer's order, the seller shall confirm the order without undue delay by sending an order confirmation to the buyer.

It is recommended that the buyer checks that the order confirmation corresponds to the order with regard to quantity, type of goods, price, etc. If there is no correspondence between the order and the order confirmation, the buyer should contact the seller as soon as possible.

6. Payment
The seller can demand payment for the item from the time it is sent from the seller to the buyer.

If the buyer uses a credit card or debit card for payment, the seller can reserve the purchase amount on the card when ordering for up to 4 days from the order.

When paying with a credit card, the Financial Agreements Act will apply.

If the seller offers post-invoicing, the invoice to the buyer must be issued upon shipment of the item. The due date must be set to a minimum of 14 days from when the buyer receives the shipment.

If the seller has a special need to demand advance payment from the buyer, for example in the case of manufacturing purchases, the seller can demand this.

Buyers under the age of 18 can only pay directly upon the seller's delivery of the item or upon delivery of the item by cash on delivery.

7. Delivery
Delivery of the item from the seller to the buyer takes place in the manner, at the place and at the time specified in the ordering solution in the online store.

If the delivery time does not appear in the ordering solution, the seller must deliver the item to the buyer within a reasonable time and no later than 30 days after the order from the customer. If the seller is to ensure that the item is sent to the buyer, he is obliged to have the item transported to the place of destination in a suitable manner and on normal terms for such transport. The place of destination is with the buyer unless otherwise specifically agreed between the parties. If a prepaid order is not picked up in store within 28 days from when the order was confirmed ready for pickup, the order will be cancelled. The buyer will receive an SMS and e-mail when the order is ready for pickup. The customer will be contacted 2 times during the 28 days for a reminder to pick up the item before the order is cancelled. After 28 days, the buyer will be refunded the purchase price for all items the buyer has the right to withdraw from.

8. The risk for the item
The risk for the item passes to the buyer when the item has been taken over by the buyer in accordance with the agreement. If the delivery time has arrived and the buyer fails to take over an item that has been made available to him or her in accordance with the agreement, the buyer nevertheless bears the risk of loss or damage due to properties of the item itself.

9. Right of withdrawal
The buyer can cancel the purchase of the item in accordance with the provisions of the Right of Withdrawal Act 7. The right of withdrawal means that the buyer can return the item to the seller without reason, even if there is no defect in it and even if it has not been delivered.

The right of withdrawal is 10 days of open purchase on unused goods.

The buyer must notify the seller of the use of the right of withdrawal within 10 days after the item, the prescribed information about the right of withdrawal and the withdrawal form have been received. If the buyer receives the withdrawal form and the necessary information at a later time than upon delivery of the item, the withdrawal period begins to run from the day the buyer receives the withdrawal form and the information. If the buyer has not received sufficient information or a withdrawal form, the withdrawal period will nevertheless expire 3 months after the item has been received. If the buyer has not received information about the right of withdrawal at all, the deadline will be 1 year.

For reasons of evidence, the notification from the buyer to the seller regarding the use of the right of withdrawal should be in writing (withdrawal form, e-mail, fax or letter), and it must contain information on how the buyer will return the item to the seller.

When using the right of withdrawal, the item must be returned to the seller within a reasonable time. The seller is obliged to repay the entire purchase price to the buyer within 30 days from the day the seller receives the item or collection note or the item is made available to the seller. The seller cannot set fees for the buyer's use of the right of withdrawal, but the seller can demand that the buyer pay the costs for the return shipment.

The buyer can examine the product before he or she cancels the purchase. However, the item must be able to be returned to the seller in approximately the same condition, unused and quantity as it was when the buyer received it. The buyer should send the item back to the seller in the original packaging if this is possible.

The buyer cannot cancel the purchase of goods that deteriorate quickly or goods that by their nature cannot be returned. By accepting the terms of sale, you consent to UniformPartner AS being able to apply a logo to a product before the withdrawal period expires. This will mean that a product with a logo applied according to your wishes is not covered by the right of withdrawal. However, applying a logo to a product does not affect the right to make a complaint about the product.

10. Examination of the goods
When the buyer receives the item, it is recommended that he or she, to a reasonable extent, examines whether it is in accordance with the order, whether it has been damaged during transport or whether it otherwise has defects.

If the item does not correspond to the order or has defects, the buyer must notify the seller by complaint cf. point 11 of the contract.

11. Complaint in case of defect and deadline for reporting claims in case of delay
If there is a defect in the item, the buyer must, within a reasonable time after he or she discovered it, notify the seller that he or she will invoke the defect. The deadline can never be shorter than two months from the time the consumer discovered the defect. However, complaints must be made no later than two years after the buyer took over the item. If the item or parts of it are intended to last significantly longer, the complaint period is five years.

In case of delay, claims must be directed to the seller within a reasonable time after the delivery time has arrived and the item has not been delivered.

If the item is paid for with a credit card, the buyer can also choose to complain and send claims directly to the credit provider (credit card company). The notification to the seller or credit provider should be in writing (e-mail, fax or letter).

12. The buyer's rights in case of delay
If the seller does not deliver the item or delivers it too late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in chapter 5 of the Consumer Purchases Act, withhold the purchase price, demand fulfillment, cancel the agreement and claim compensation from the seller, depending on the circumstances.

Fulfillment: If the seller does not deliver the item at the time of delivery, the buyer can maintain the purchase and set a reasonable additional deadline for fulfillment from the seller. However, the buyer cannot demand fulfillment if there is an obstacle that the seller cannot overcome or if fulfillment will entail such a great disadvantage or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller fulfilling. If the difficulties disappear within a reasonable time, the consumer can demand fulfillment.

Cancellation: The buyer can cancel the agreement with the seller if the delay is significant or if the seller does not deliver the item within the additional deadline for fulfillment that the buyer has set. However, the buyer cannot